Privacy Policy

S&S Comfort Solutions

Effective date: October 7, 2026

This Privacy Policy explains how S&S Comfort Solutions LLC (“S&S,” “we,” “us”) collects, uses and protects information when you visit our websites, submit a form, call us, or receive text messages from us.

Information we collect

Information you give us: your name, phone number, email address, service address or ZIP code, and details about the service you need.
Information from calls and messages: call recordings, call details and the content of text messages, used to respond to your request and improve our service.
Information collected automatically: pages viewed, the device and browser you use, and how you arrived at our site (for example, an ad or search result), collected through cookies and similar tools.

How we use your information

To respond to your request, schedule service, and communicate with you about your appointment or job.
To send text messages you have agreed to receive.
To measure and improve our advertising and website.
To comply with legal obligations.

Text messaging

If you opt in to receive text messages from S&S Comfort Solutions, we use your mobile number to send messages related to your request, such as appointment scheduling and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of purchase.

We do not sell, rent or share your mobile phone number or text messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers who help us operate our messaging, such as our messaging platform and wireless carriers, solely to deliver messages to you.

How we share information

We share information only with service providers who help us run our business (for example, our scheduling, communication and advertising tools), when required by law, or to protect our rights. These providers may only use your information to perform services for us.

Cookies and advertising

We use cookies and similar technologies, including those from advertising partners such as Google and Meta, to understand how our site is used and to measure the results of our ads. You can control cookies through your browser settings.

Data security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or stop receiving messages, by contacting us below. Reply STOP to any text message to opt out of texts.

Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.

Contact us

S&S Comfort Solutions LLC
3725 Hawkins St NE, Albuquerque, NM 87109
(505) 600-6469
[email protected]